For more than twenty years, Kay Jones has built her reputation on knowledge, integrity, and flexibility.
As an Escrow Officer her goal is to stay in front of the constantly changing environments in the title and escrow field. She provides her clients with the greatest protection for their largest investment while saving them dollars.
Her moral and ethical principles surpass the industry standards. Her personality demonstrates a range of appropriate professional responses for any situation.
“As an Escrow Officer my focus is communication, confidence, and reliability. I want everyone to feel comfortable with absolute certainty that I am there for all. My success is a matter of emotion. Only after everyone feels comfortable and confident can I feel success.”
Here’s what some of her customers have to say:
“I would like to express my appreciation for the wonderful service I receive from Kay Jones. Because of her knowledge, Kay is always able to give the right answer or find it if she doesn’t already know. She cares so much about our mutual clients that she makes herself available to our clients at their convenience and with their time constraints. She coordinates all parties involved and keeps us informed, updated and on time for a successful closing. She is just the best in her field.”
Denise DeValle, Varela Real Estate
“I’ve worked with Kay Jones as my closing agent for many years and have found her always to be professional, honest, efficient, and a pleasure to do business with. I value her as both a professional and a friend.”
Cecile Garner, Premier Properties of NM, Inc.
“I have known Kay for over 17 years and in that time we have grown with each other in our own lives. To this day, I consider her a close friend, and always will. If I had to say a few words about Kay they would be honest, fair, truthful, caring, loving, and mostly a soul with a deep spirit and love of life.”
Philip Meek, Chapman Realty
“Kay Jones is a professional in every aspect of title and escrow work. Her soft kind spirit removes much of the tension in the closing process. Her attention to detail allows the Realtor to focus on meeting the needs of the client. It is my desire to do as many closings as possible with Southwestern Title and Escrow because of Kay’s service record for me and my clients.”
Mark Williams, La Hacienda Real Estate
“I appreciate the job that Kay does for us here at the bank. She is always quick to return our phone calls and is extremely friendly and professional. She approaches everything with a common sense down to earth attitude which I find quite easy to work with. She brings sense of humor as well. It is delightful to partner with her.”
Tammy Blea, Mortgage Loan Officer, New Mexico Bank and Trust